Terms of Use

These Terms of Use are an agreement between you and Outsource Direct ("Outsource Direct", "we"). By creating an account or using the service you agree to these terms and acknowledge our Privacy Policy. If you use the service for a business, you confirm you can bind that business.

Outsource Direct is a marketplace where Philippine-based professionals ("professionals" or "applicants") and primarily US-based businesses ("clients") find and hire each other directly.

We provide marketplace tools, not employment, employer-of-record or payroll services. We do not employ, manage or supervise professionals, and we are not a party to any agreement between clients and professionals.

We do not guarantee work, applicants, interviews, hires, the success of any engagement, or the conduct, identity or qualifications of any user.

• You must be at least 18. Professionals must be based in the Philippines.
• Give accurate information and keep it up to date. One person or business per account unless we agree otherwise.
• Keep your sign-in details secure and tell us promptly about unauthorised use. You are responsible for activity on your account.

• Your profile, résumé, portfolio and applications must be truthful and must be your own work or work you are permitted to share.
• Profiles that meet our discoverability requirements may be shown publicly and to clients as described in the Privacy Policy.
• You can reply to conversations a client starts; applying, joining pools or being saved does not open messaging.
• You decide whether to accept any offer, and you are responsible for your own taxes and legal obligations.

• Job postings must describe genuine roles, be lawful and non-discriminatory, and must not ask professionals to pay to apply.
• Use candidate information only to evaluate and hire for your own roles, keep it confidential, and comply with privacy laws that apply to you. Do not scrape, export in bulk, resell or share it.
• You are responsible for your hiring decisions and for the agreements, compensation, taxes, benefits and employment or contractor obligations that apply to any engagement.

Clients and professionals negotiate and agree terms directly with each other. Hiring records on the platform, such as offers, acceptances and start-date confirmations, are for both parties' reference and do not make Outsource Direct a party to, or guarantor of, the engagement.

Open Door (free). Clients can search and view talent, post one open job at a time and up to three postings per calendar month, resetting at 00:00 UTC on the first day of the month, receive up to 15 applications per job with the existing 48-hour applicant-access delay, and review, shortlist, reject, and reject-and-save their own applicants. Closing a job does not restore its monthly posting allowance; drafts and edits do not count, and reopening the same job does not count again. Material role changes cannot be used to bypass posting limits. Open Door does not include saving discovered profiles, messaging, interview invitations, offers or platform-managed hiring.

Paid plans. Scout, Build and Enterprise add features and allowances shown on our pricing page, which controls current prices and limits.

Complimentary access. We may grant complimentary access through promotions, codes or programmes. It lasts for the period stated when granted, cannot be combined with another complimentary grant, and is unaffected by updates to these terms.

Paid plans are billed in advance through Stripe, monthly or annually, and renew automatically until cancelled. You can cancel through the billing page; the effective cancellation date and remaining access are shown in the billing flow or payment-provider confirmation. A scheduled end-of-period cancellation retains access through that period; after paid access ends, your account returns to Open Door unless another valid access grant applies.

Cancellation does not itself guarantee a refund. Any refund depends on applicable mandatory law, the terms disclosed for the purchase and the circumstances of the request; these terms do not exclude non-waivable refund rights. Taxes may apply where required. We will give advance notice of price changes for existing subscriptions.

You must not:

• Misrepresent your identity, qualifications, company or role.
• Harass, threaten, discriminate against or exploit other users.
• Post illegal, misleading, infringing or harmful content, or roles involving illegal activity.
• Ask for fees from professionals, or use the platform for spam, pyramid schemes or unsolicited advertising.
• Scrape, copy or harvest data, interfere with security, or get around plan limits or access controls.
• Use another user's information for purposes other than the hiring purpose it was shared for.

You keep ownership of content you submit. You give us a non-exclusive, worldwide, royalty-free licence to host, display and process it to operate the service and display publicly discoverable content only as described in our Privacy Policy, for as long as it is on the platform and as needed afterwards for records and legal purposes. Reviews and feedback must be honest and based on genuine experience. We may remove content that breaks these terms.

The Outsource Direct name, logo, design and software belong to us or our licensors. You may use the service only as these terms allow.

We may restrict, suspend or close accounts, or remove postings or content, if we reasonably believe these terms are being broken, there is a risk to users or the platform, or the law requires it. Where appropriate we will explain why. You may close your account at any time by contacting us.

Disputes about engagements, payments, work quality or conduct are between the client and the professional. We may, at our discretion, look into reports of misconduct, but we are not obliged to resolve disputes.

The service is provided "as is" and "as available". To the extent the law allows, we disclaim implied warranties and are not liable for indirect or consequential losses, or for the acts of users. These exclusions apply only to the extent permitted by applicable law and do not exclude liability that cannot lawfully be excluded, including for fraud or other non-waivable obligations.

Nothing in these terms limits rights you have under consumer protection laws that cannot be excluded.

These terms are governed by the laws of the State of Georgia, United States, without overriding applicable mandatory consumer protections or rights to bring claims in a legally required forum. No mandatory arbitration or exclusive venue is imposed by this provision. Please contact us first so we can try to resolve any concern informally; doing so is not a condition of exercising non-waivable legal rights.

We may update these terms. For material changes we will give notice by email or in the product before they take effect. This version is effective October 29, 2026 and replaces the previous published terms. Review this update before using the service; existing accounts are not required to repeat signup. We will request renewed acceptance where required by law or necessary for a material change. Questions: connect@outsourcedirect.us, or Outsource Direct, 8735 Dunwoody Place #12245, Atlanta, GA 30350, United States.